Covid-19 FAQ

All your questions about our measures against Covid-19 are answered here. Please them thoroughly and let's stay safe together!
Covid-19 FAQ
Covid-19 FAQ

Dear guest,

During the past weeks and due to the coronavirus, we had to close our doors. Since then, we have been working and preparing to reopen BODY WORLDS in the safest way possible. Please keep in mind that, for the time being, our exhibition is subjected to the necessary restrictions to protect your health and the health of our beloved colleagues.

We are excited and looking forward to welcoming you again! And we want to share with you a few tips and some of the measures we took in order to reassure you can enjoy your experience with us to the fullest.

If you still have some questions after checking the information below, please feel free to contact us (hello@bodyworlds.nl). We will be more than happy to help!


General safety measures & local information

Is it safe for me to visit Body Worlds?
Yes, the safety of our guests and colleagues is essential to us. We want you to fully enjoy your experience, that is why we are strictly following the safety and hygiene guidelines from the Dutch government. Our colleagues are well aware of the new rules and protocols and will help you and guide you during your visit.

What safety measures are being used to make sure my visit is as safe as possible?
As mentioned before, all our attractions and venues are subject to the necessary restrictions. Hereby you can think, not only, about the 1,5-meter
rule, restrictions on the number of guests allowed on the venue/activity (reduced groups), but also about the fact that tickets must be purchased
in advance and with a timeslot.
These restrictions will help us to prevent crowds and to protect our guests and colleagues from coronavirus.

I would like to visit Body Worlds with a group/school, is this possible?
Due to safety reasons, we do not encourage visiting us in big groups. Please keep in mind that due to the restrictions implemented to stop the spread of coronavirus, if you travel with a big group, at some venues there is no option to enter at the same time.
For information about school reservations, please send an email to hello@bodyworlds.nl.

My tickets/reservation

Can I cancel and get a refund for my tickets?
It is possible to cancel the BODY WORLDS tickets up to 8 hours before the scheduled start of your visit. To request a refund for your tickets,
please send us an email to hello@bodyworlds.nl with a copy of your tickets.

I already have a reservation, but I am not certain if I can attend. What can I do?
Please send us an email (with your tickets attached) to hello@bodyworlds.nl, so we can find a suitable alternative for you.

I have an open ticket (without a specific date and time for the visit), do I need to make a reservation?
Yes, it is necessary to make a reservation before your visit. To select your preferred date and time, please go to the Tours and Tickets shop located at Damrak 26 (3-minute walk from Amsterdam Central Station).

Please note, the booking will be subjected to availability, and it is necessary to bring your open ticket/voucher.

I already have a ticket/voucher purchased with another company (without a specific date and time for the visit), do I need to make a reservation?
Yes, when you purchased a ticket with a different company, you also need to make a reservation. To select your preferred date and time, please go to the Tours and Tickets shop located at Damrak 26 (3-minute walk from Amsterdam Central Station).

Please note, the booking will be subjected to availability, and it is necessary to bring your open ticket/voucher.


I would like to purchase a ticket when I get to Body Worlds, is this still an option?
Yes, that is an option but do keep in mind that Body Worlds works with timeslots, and tickets are subject to availability.

If I have some symptoms or I am feeling unwell, should I join the visit anyway?
We kindly ask you to contact us, so we can rearrange your visit for a later date. We will be glad to welcome you once you are fully recovered.

When can you reach us?
By phone: Mon – Fri  from 9.00 -17.00 and Sat & Sun 10.00 – 19.00.

Help us to keep you safe from coronavirus
-If you have an open ticket, please make sure to make a reservation before your visit. See how on the questions above.
-Please make sure you attend the activity/venue 5 minutes before the departure/starting time.
-Try to be on time for your visit. If you miss your timeslot, the rescheduling of your visit will be subjected to availability.
-If you are feeling unwell, please contact us so we can rearrange your visit for a different day.
-Wash your hands throughout your visit and/or make use of the sanitizers.
-Enjoy!